Contact Us

Physical Address:
Total Care, A Today's Options® of New York Health Plan
819 South Salina Street
Syracuse, NY 13202

Mailing address:
Total Care, A Today's Options® of New York Helath Plan
819 South Salina Street
P.O. Box 11507
Syracuse, New York 13218-1507

Website:
www.totalcareny.com

Member Services:
Monday – Friday 8:30 a.m. – 5:15 p.m.
1-800-223-7242 or 315-234-5900

TTY: New York Relay 1-800-662-1220

Calls after hours will be returned within 1 business day.

Provider Relations Department:
Monday – Friday 8:30 a.m. – 5:15 p.m.
1-877-872-4716 or 315-234-5901


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