Contact Us

Physical Address

Total Care, Inc
819 South Salina Street
Syracuse, NY 13202

Mailing address

Total Care, Inc
P.O. Box 11507
Syracuse, New York 13218-1507

Member Services
Monday – Friday 8:30 AM – 5:15 PM
1-(315) 234-5900 or 1-(800) 223-7242

TTY: 1-(800)-662-1220

If you need help at other times, call (315) 234-5900 or 1-800-223-7242

Calls after hours will be returned within 1 business day.


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