Mail order specialty pharmacy notification

Dear Provider,

 

We are writing to let you know that now your Total Care patients may be able to obtain certain specialty drugs at your local retail pharmacy. Of course, they may continue to receive your medications in the mail from Accredo, an Express Scripts specialty pharmacy.

 

If your Total Care member wishes to obtain their specialty drugs at their local retail pharmacy, they need to contact them to determine if they are or will participate in the Express Scripts retail specialty drug program for Total Care members. Not all local pharmacies have agreed to participate in this program.

 

For those already receiving specialty drugs from Accredo, you do not need to take any additional steps for the patient to continue to receive their medicines and accompanying supplies. If your patients do wish to receive their specialty drugs at their local pharmacy, they should contact their retail pharmacy to find out whether they participate or plan to participate in Express Script’s program. You may have to write separate prescriptions for the medication and the administration supplies.

 

If you have any questions about the Accredo Specialty Drug pharmacy please contact Accredo at (877)-ACCREDO (222-7336)

 

Remember, you do not have to take any additional steps for your patients to continue being serviced by Accredo. If you have any further questions, please call Total Care’s Provider Services Department at  (877) 872-4716.

 

Dear MEMBER:

 

We are writing to let you know that now you may be able to get certain specialty drugs at your local retail pharmacy. Of course, you may also continue to get your drugs in the mail from Accredo, an Express Scripts specialty pharmacy.

 

If you wish to get your specialty drugs at your local retail pharmacy, you need to contact them to  find out if they are part of  the Express Scripts retail specialty drug program for Total Care members. Not all local pharmacies have agreed to be part of this program.

 

If you want to continue to get your drugs from Accredo, you do not have to do anything. . However, to get your specialty drugs from your local pharmacy, contact your doctor to give you a new prescription to bring to your pharmacist.  If you have any further questions, please call Total Care’s Member Service Department at (800) 223-7242.


Home | About Us | Products | Enrollment | Find a Doctor | Privacy | For Providers | Events | Contact Us